Privacy Policy

Tutor Meets Tutee Ltd is a company registered in England and Wales. We provide online tutoring services for GCSE and A Level students. This policy explains what personal data we collect, why we collect it, and how we use it.

Who we are

Tutor Meets Tutee Ltd operates at tutormt.com. Our contact email is admin@tutormt.co.uk.

What data we collect

We collect the following personal data when you use our services:

• Parent or guardian: full name, email address, phone number where provided.
• Student: first name, year group or academic level.
• Booking and enquiry data: submitted through Calendly and our website contact forms.
• Payment data: processed exclusively through Stripe. We do not store card details on our servers at any point.
• Session recordings: only where explicit written consent has been given by the parent or guardian in advance. Recordings are used solely for educational review and are not shared with third parties.

How we use your data

We use personal data to:

• Manage bookings and consultations
• Deliver tutoring sessions and track student progress
• Send programme updates and session summaries to parents
• Process payments securely through Stripe
• Comply with our legal obligations

We do not sell personal data to third parties. We do not use personal data for advertising purposes.

Lawful basis

We process personal data on the basis of contract performance (delivering the tutoring service you have engaged us for) and legitimate interests (communicating with parents about their child's progress). Where consent is required, such as for session recordings, we obtain it explicitly before any recording takes place.

Data sharing

We share data only with the following third-party processors where necessary to deliver our service:

• Stripe (payment processing)
• Supabase (secure database and file storage)
• Google Workspace (email and document management)
• Calendly (appointment scheduling)
• Zapier (workflow automation)
• Pipedrive (CRM and client management)

All processors are required to handle data in accordance with UK GDPR.

Data retention

We retain personal data for as long as the tutoring relationship is active and for up to two years afterwards, unless a shorter or longer period is required by law. Payment records are retained for six years in line with HMRC requirements.

Your rights

Under UK GDPR you have the right to access, correct, or request deletion of your personal data at any time. You may also object to processing or request that we restrict it. To exercise any of these rights, contact us at admin@tutormt.co.uk. We will respond within 30 days.

Cookies

Our website uses essential cookies only. We do not use advertising or tracking cookies. A cookie consent banner is displayed on first visit.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our services after any update constitutes acceptance of the revised policy.